Terms of Service
Welcome to AmazeDaily. These Terms of Service govern your use of our quick commerce online ordering platform, local delivery services, and applications.
By accessing or using our platform, placing orders, or creating a customer account, you agree to be bound by these terms. Please read them carefully.
1. Account Registration & Mobile Verification
To use certain features of the platform, you must register by providing a valid mobile phone number. You agree to receive an OTP (One-Time Password) via SMS or WhatsApp for verification purposes. You are solely responsible for maintaining the confidentiality and security of your account, PIN, and verification tokens.
2. Placing Orders & Real-time Pricing
- All products listed are subject to availability. Perishable goods like fresh fruits, vegetables, dairy products, and baked items may be substituted or cancelled if quality controls fail.
- We strive to ensure pricing accuracy, but unexpected pricing changes or system anomalies may occur. If a pricing discrepancy is found, we reserve the right to cancel the order and issue a full refund.
- A minimum order amount may apply to complete a transaction, as specified on the store homepage.
3. Delivery Slots & Serviceable Zones
Our quick commerce platform is tailored for fast, local delivery. Deliveries will only be carried out within the serviceable societies, apartment complexes, or geofenced delivery zones listed on our checkout page.
While we make every effort to deliver your items within the selected delivery slot, delivery times are estimates and may occasionally be delayed due to severe weather, traffic, or system congestion.
4. Payments & Digital Wallet
We support Cash on Delivery (COD) and various digital payment options. When you use store referral codes or complete promotional tasks, credits may be added to your digital Store Wallet. Wallet balance can be used to pay for subsequent orders up to the limits configured by the store.
Questions or Disputes?
If you have any questions regarding these Terms, please contact store customer care:
Privacy Policy
At AmazeDaily, we are committed to protecting your privacy and security. This Privacy Policy describes how we collect, use, and safeguard your personal information when you order online or use our app.
1. Information We Collect
To process orders and provide a seamless quick commerce experience, we collect the following information:
- Contact details: Name, valid mobile number, and email address.
- Delivery Address: Apartment number, society name, and location markers to ensure delivery accuracy.
- Device data: Device identifier tokens, IP addresses, browser type, and cookies used to secure your session and store settings locally.
2. How We Use Your Information
We use the collected information for various essential business operations:
- To verify your identity via safe secure OTP widgets.
- To prepare, package, and accurately dispatch your order to your door.
- To manage wallet balances, reward points, and referral programs fairly.
- To send automated order tracking notifications and customer support responses.
3. Data Sharing & Security
Your personal data is never sold to third-party marketing companies. We only share essential details with our authorized delivery riders and payment gateway providers to complete your orders. All network traffic is encrypted via HTTPS, and sensitive auth tokens are securely stored.
Privacy Concerns
To request data correction, account deletion, or ask privacy-related questions, please contact our support team:
Refund Policy
Our priority is delivering high-quality grocery items to your doorstep. If you are not satisfied with any part of your delivery, please refer to our refund and return guidelines below.
1. Grocery Returns
Packaged grocery products can be returned within **24 hours of delivery** if:
- The package remains unopened, factory sealed, and completely undamaged.
- The product is expired or damaged prior to delivery.
- The item delivered is completely different from what was ordered.
3. Refund Processing
Once a return or cancellation is approved, refunds will be initiated:
- Wallet Refunds: Store Wallet credits are credited immediately and can be used on your next order.
- Online Payments: Credit/Debit card, UPI, or NetBanking refunds are processed through our payment gateway and typically reflect in your account within 5 to 7 business days.
Request a Return
To report a delivery issue or request a refund, please contact customer support immediately with your Order Number: